Stefan Küng wrote:
> On 10/5/05, BobF <rfreeze@charter.net> wrote:
>
>
>>>I don't really care if I loose those as "users" - because
>>>they will always be trouble.
>>>
>>
>>Aaaah, the Open Source answer to customer service! You don't have
>>customers in the traditional sense, so who needs service? Right?
>>
>>I wish you the best in culling out *only* the "dumb" ones!
>
>
> Just FYI: we have some "customers" in our company where we all wish we
> didn't have them. They really just cost us a lot of money. And the
> salesmen who are responsible that we have those customers already got
> into some serious problems with us and the managment.
>
> And I think the 'customer service' of TSVN is very good! Always
> remember that you're not paying *anything* for neither the program nor
> the service you get here.
>
> Stefan
IMO, any company that has a development staff of over 10 people should
turn one person over to developing exclusively for open source. The
company can afford it if they can afford 10 people on staff. It helps
justify the cost if the projects are used internally.
--
Thomas Hruska
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Received on Wed Oct 5 13:50:30 2005