> -----Original Message-----
> From: Stefan Küng [mailto:tortoisesvn@gmail.com]
> Sent: Wednesday, October 05, 2005 6:34 AM
> To: dev@tortoisesvn.tigris.org
> Subject: Re: [TSVN] TortoiseSVN looses comments when commit fails.
>
> On 10/5/05, BobF <rfreeze@charter.net> wrote:
>
> > > I don't really care if I loose those as "users" - because
> > > they will always be trouble.
> > >
> >
> > Aaaah, the Open Source answer to customer service! You don't have
> > customers in the traditional sense, so who needs service? Right?
> >
> > I wish you the best in culling out *only* the "dumb" ones!
>
> Just FYI: we have some "customers" in our company where we all wish we
> didn't have them. They really just cost us a lot of money. And the
> salesmen who are responsible that we have those customers already got
> into some serious problems with us and the managment.
>
> And I think the 'customer service' of TSVN is very good! Always
> remember that you're not paying *anything* for neither the program nor
> the service you get here.
>
I would normally agree.
TSVN is a great tool and you guys do a great job developing it.
However, I don't think the price should give license to belittlement.
"Remember what you pay for it" should *never* be an answer.
Yes, we've all had customers we wish we didn't have. Unfortunately,
we have to take the bad with the good.
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Received on Wed Oct 5 14:19:57 2005