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Re: Please ask on the list before filing a new issue.

From: B. W. Fitzpatrick <fitz_at_red-bean.com>
Date: 2002-07-31 15:58:09 CEST

Arkadiusz Miskiewicz <misiek@pld.ORG.PL> writes:

> And what about when email to this list is ignored (or nobody is
> willing to resolve issue) even when the problem is real? I'm talking
> about ,,ra_load and wrong loads'' email.

I might remind you that this is an Open Source project, and although
CollabNet is graciously paying four full-time developers to work on
it, no one is under any obligation to you--or anyone else--on this
list or in the issue tracker.

You might notice that this list is averaging over 1100 emails a
month. That's a helluva lot of content to mull through. Sometimes
things slip past.

It is, however, easier to initiate conversation about a potential bug
on the list--just dumping it into the issue tracker isn't terribly
helpful and usually just creates more overhead.

If your post doesn't get attention, ask your question again, or even
better, try and figure out what the problem is and post a patch. Read
through the docs to make sure you understand everything in there. Stop
by #svn on irc.openprojects.net and chat about it. Complaining about
the processes that the Subversion developers ask you to follow isn't
going to get you very far.

-Fitz

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Received on Wed Jul 31 15:58:51 2002

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