[svn.haxx.se] · SVN Dev · SVN Users · SVN Org · TSVN Dev · TSVN Users · Subclipse Dev · Subclipse Users · this month's index

Re: Grrr. Can't update issue in bug tracker

From: Max Bowsher <maxb_at_ukf.net>
Date: 2005-02-11 21:09:45 CET

Steve Greenland wrote:
> On Fri, Feb 11, 2005 at 11:52:41AM -0700, Jani Averbach wrote:
>> So I think it is quite reasonable thing to ask you
>> to act by our rules, and to not waste our time.
> You're right, I'm wrong. In the future I will do so. Do you want me to
> post 2223 to the list now?

Please do, because AFAIK we don't have access to an AIX box ourselves, so
there is no way we can hope to do anything without discussion with those who

Feel free to take it to dev@, though, since it's quite a dev-ish matter.

> But just out of curiosity:
>> People who maintain issuezilla have found that asking first on mailing
>> lists reduce their work load and make issuezilla more usable for those
>> who actually develope SVN...
> Let me explain where I'm coming from: I maintain a few Debian packages,
> and have for years. When something is fairly obviously a real problem, I
> *like* people to submit the BTS rather than ask on the lists, or e-mail
> me directly. If they're wrong, I just reply and close the bug. If it's
> actually somebody else's problem, I can bounce it to the right person.
> If it is a real bug, then it can stay where it is. In any case, I've
> got history. Contrariwise, if they email the list first, by the time
> it makes to the BTS, I've probably lost history or who the original
> submitter was, or I have to go hunting through the list archives to find
> it. Does issuezilla not support working that way?

It's a fine line of optimization. To a large extent I agree with you. On the
other hand, there are more people watching the lists than the tracker - so
the effort of disposing of non-bugs is better spread. Also, we often find it
helpful to summarize an entire thread of emails into a single issue entry -
in order to have more concise, useful information in the tracker.


To unsubscribe, e-mail: users-unsubscribe@subversion.tigris.org
For additional commands, e-mail: users-help@subversion.tigris.org
Received on Fri Feb 11 21:12:33 2005

This is an archived mail posted to the Subversion Users mailing list.

This site is subject to the Apache Privacy Policy and the Apache Public Forum Archive Policy.