Re: Grrr. Can't update issue in bug tracker

On Fri, Feb 11, 2005 at 11:52:41AM -0700, Jani Averbach wrote:
> So I think it is quite reasonable thing to ask you
> to act by our rules, and to not waste our time.

You're right, I'm wrong. In the future I will do so. Do you want me to
post 2223 to the list now?

But just out of curiosity:

> People who maintain issuezilla have found that asking first on mailing
> lists reduce their work load and make issuezilla more usable for those
> who actually develope SVN...

Let me explain where I'm coming from: I maintain a few Debian packages,
and have for years. When something is fairly obviously a real problem, I
*like* people to submit the BTS rather than ask on the lists, or e-mail
me directly. If they're wrong, I just reply and close the bug. If it's
actually somebody else's problem, I can bounce it to the right person.
If it is a real bug, then it can stay where it is. In any case, I've
got history. Contrariwise, if they email the list first, by the time
it makes to the BTS, I've probably lost history or who the original
submitter was, or I have to go hunting through the list archives to find
it. Does issuezilla not support working that way?

Steve

-- 
"Outlook not so good." That magic 8-ball knows everything! I'll ask
about Exchange Server next.
                           -- (Stolen from the net)
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