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Re: TortoiseSVN causing crashes in other applications, still a problem?

From: Stefan Küng <tortoisesvn_at_gmail.com>
Date: Thu, 04 Oct 2012 20:08:43 +0200

On 04.10.2012 16:40, vthokie wrote:
> We are having a problem that when TortoiseSVN is installed, we can't run Oracle Site Studio Designer. It crashes immediately. This is reproducible on multiple machines running win7x64. I saw that a similar problem was fixed in release r23222, and I have downloaded and installed the latest version of Tortoise (1.7.9.23248), as well as the most recent nightly build (1.7.9.23342) and the problem still occurs. In fact, I've tried going back to 1.7.8, 1.7.7 and 1.7.6 and the problem remains. As soon as it's installed, Site Studio won't open. As soon as tortoise is uninstalled, it works again. Here is the windows crash report from when we open Site Studio (1.7.9.23248 is currently installed):
>
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: SiteStudioDesigner.exe
> Application Version: 9.0.0.718
> Application Timestamp: 4df1287c
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.1.7601.17725
> Fault Module Timestamp: 4ec49b8f
> Exception Code: c0000005
> Exception Offset: 00038dc9
> OS Version: 6.1.7601.2.1.0.256.4
> Locale ID: 1033
> Additional Information 1: 4c0d
> Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433
> Additional Information 3: 4c0d
> Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433
>
> Any thoughts?

If you don't see our crash report dialog, then the crash does not happen
inside any TSVN code, or the target app installs its own exception handlers.

Such problem signatures are pretty useless. If you want to get something
useful, you have to either send us the crash dump file or attach your
own debugger to the process and get the stack trace.

Stefan

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Received on 2012-10-04 20:08:50 CEST

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