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Re: TortoiseSVN not responding

From: Simon Large <simon.tortoisesvn_at_googlemail.com>
Date: Mon, 14 Jan 2008 22:38:52 +0000

On 14/01/2008, Heidi Koester <hhk_at_umich.edu> wrote:
> Hello,
> I installed TortoiseSVN on my WinXP machine last Thursday. (I can't check
> the exact version, since the machine has since stopped booting.)
> It ran just fine all day Thursday, and I enjoyed getting familiar with it
> by creating and playing with a local repository on my c:/ drive. One thing
> I didn't do was restart immediately after the install, but that didn't seem
> to bother it. Everything worked as expected. I have no other SVN clients
> on my system.
> Today, I went to use TortoiseSVN, and the menu items were present, but
> nothing would happen when I selected them. I tried Create Repository
> Here..., Update, then just Help and About... There was no error message at
> any time, and no evidence that anything happened in response to the command.
> So, any idea why that might happen?
> I decided to uninstall Tortoise, with a plan to reinstall later. The
> uninstall seemed to go fine, and it asked me to re-start, which I did. On
> re-start, my machine would not boot. I tried a few basic things but could
> not get it to boot at all. Took it in to my local computer guy, who also
> could not get it to boot. Says Windows needs to be re-installed.
> I do not know if the Windows problems were related to my Tortoise problems,
> and if so, what the cause-effect relationship might be. Any insights would
> be appreciated.
> I know many people use and love this software, but I am a bit nervous about
> trying it again based on what has just happened.
> Thanks for your help.

Sorry to hear about your problems, but I don't think this one is
related to TSVN. I have never heard this particular problem before,
and we've had several million downloads. You do need to reboot after
install in order to get everything to load properly because as a shell
extension it gets integrated into Windows Explorer, and the desktop
itself is an instance of that. Having said that you might just get
away with it the very first time you install because there is no
running instance to uninstall first. Either way, failure to reboot
might stop TSVN from operating properly, but it wouldn't make your PC
unbootable. Sorry I can't offer any more help.


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Received on 2008-01-14 23:39:00 CET

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