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Re: Crash report timeout

From: Simon Large <simon.tortoisesvn_at_googlemail.com>
Date: 2007-12-27 12:10:10 CET

On 27/12/2007, Stefan Küng <tortoisesvn@gmail.com> wrote:
> Simon Large wrote:
> > Hi Stefan,
> >
> > I notice in the issue tracker that you have put a 3 month time limit
> > on crash reports. That set me thinking about different ways of cutting
> > down crash reports, or at least filtering them out.
> >
> > Is it possible to create some sort of hash based on the stack trace so
> > that a particular type of crash can be uniquely identified? I'm saying
> > this as one who has never used VC++ so I don't know if this is even
> > possible. But if it is, you could add that key to the crashreport
> > subject line and get your mail client to filter out all the known
> > fixed reports. It could also be used as a query term on our website;
> > the crash reporter could provide a link to our site which would tell
> > them whether or not that bug is fixed. If it is, there is no need to
> > send the crash report at all, and the user can be told where to
> > download the new version (if available), or what the workaround is (if
> > not).
> I think this would be possible, but not really what I want. Sure, a mail
> filter could move certain reports to /dev/null, but I could do that even
> now for all reports for older versions. What I want is to not even get
> those reports anymore.
> Besides that, such a hash from the stacktrace wouldn't be really useful:
> the stacktraces are just too different from machine to machine even for
> the 'same' crash that they won't be of much use.

Is there any way of identifying the problem from the crash report, or
is the only way to load up VS and find it by eye?


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Received on Thu Dec 27 12:10:24 2007

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