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Re: Crash report timeout

From: Stefan Küng <tortoisesvn_at_gmail.com>
Date: 2007-12-27 09:17:07 CET

Simon Large wrote:
> Hi Stefan,
>
> I notice in the issue tracker that you have put a 3 month time limit
> on crash reports. That set me thinking about different ways of cutting
> down crash reports, or at least filtering them out.
>
> Is it possible to create some sort of hash based on the stack trace so
> that a particular type of crash can be uniquely identified? I'm saying
> this as one who has never used VC++ so I don't know if this is even
> possible. But if it is, you could add that key to the crashreport
> subject line and get your mail client to filter out all the known
> fixed reports. It could also be used as a query term on our website;
> the crash reporter could provide a link to our site which would tell
> them whether or not that bug is fixed. If it is, there is no need to
> send the crash report at all, and the user can be told where to
> download the new version (if available), or what the workaround is (if
> not).

I think this would be possible, but not really what I want. Sure, a mail
filter could move certain reports to /dev/null, but I could do that even
now for all reports for older versions. What I want is to not even get
those reports anymore.
Besides that, such a hash from the stacktrace wouldn't be really useful:
the stacktraces are just too different from machine to machine even for
the 'same' crash that they won't be of much use.

Stefan

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Received on Thu Dec 27 09:17:23 2007

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