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Re: [TSVN] TortoiseSVN - FAQ

From: SteveKing <steveking_at_gmx.ch>
Date: 2005-04-24 09:02:59 CEST

Douglas Stonham wrote:
> On Sat, April 23, 2005 1:00 am, SteveKing said:
>>Standard answer:
>>Please don't use our FAQ page to ask questions about your specific
>>setup and/or problems. You can use our mailing list
>>dev@tortoisesvn.tigris.org for that. Since your question is not
>>a FAQ, I've removed your question from there. If you're problem still
>>persists after my answer to you, feel free to ask further questions
>>on the mailing list.
> I've seen this a few times now and I have to ask how this is supposed to
> work?
> Nobody knows if their question is 'fequently asked' before they ask it.
> Only the administrators of this list are in any position to make that
> judgement.

That's true. But in some cases where we send this standard answer, it is
also clear for the one who asked the question that it's not something
that others might ask as well.
In your case, you wanted to know how to get a list of files without 'svn
ls' but programmatically. So your question wasn't even about TSVN but
about how to use the Subversion library and call its functions.

Other questions like 'I've setup a server and it doesn't work. I have
these entries in my config file and connect with this URL' is not a FAQ
but a 'personal' problem. Also, such questions can't be answered with
the FAQ page because it requires that we ask more questions, get answers
from them and try to solve the problem. That's too something which
belongs on the mailing list because it requires discussion.

> Having just looked at the FAQ site, I also find that there is a large link
> saying "Ask a question", which brings up a page telling the user to ask
> their question here. There is nothing on this page to suggest that it is
> only for use to add an FAQ entry and just looks like it is a form to ask
> for support.

It's difficult to change that. We asked the devs of PHPMyFAQ to
implement something so that can be changed, but it will take some time.

> I could well be getting completely the wrong impression, since I don't
> know the inner workings of the FAQ, but as far as I can tell the ability
> for users to ask questions in this way should be completely removed and
> replaced with some notes on where and how to ask questions, such as the
> address of this list.

That's why you got the standard answer with the address of the list. I
don't think the answer was rude (If you think otherwise then please make
a suggestion on how we should word that answer better).


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Received on Sun Apr 24 09:03:14 2005

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