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Re: [TSVN] TortoiseSVN - FAQ

From: Douglas Stonham <dstonham_at_pennysaverusa.net>
Date: 2005-04-23 22:50:53 CEST

On Sat, April 23, 2005 1:00 am, SteveKing said:
> Standard answer:
> Please don't use our FAQ page to ask questions about your specific
> setup and/or problems. You can use our mailing list
> dev@tortoisesvn.tigris.org for that. Since your question is not
> a FAQ, I've removed your question from there. If you're problem still
> persists after my answer to you, feel free to ask further questions
> on the mailing list.

I've seen this a few times now and I have to ask how this is supposed to

Nobody knows if their question is 'fequently asked' before they ask it.
Only the administrators of this list are in any position to make that

Having just looked at the FAQ site, I also find that there is a large link
saying "Ask a question", which brings up a page telling the user to ask
their question here. There is nothing on this page to suggest that it is
only for use to add an FAQ entry and just looks like it is a form to ask
for support.

I could well be getting completely the wrong impression, since I don't
know the inner workings of the FAQ, but as far as I can tell the ability
for users to ask questions in this way should be completely removed and
replaced with some notes on where and how to ask questions, such as the
address of this list.


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Received on Sat Apr 23 22:51:09 2005

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