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Re: [TSVN] TortoiseSVN - FAQ

From: Simon Large <slarge_at_slarge.plus.com>
Date: 2005-04-24 00:58:30 CEST

Douglas Stonham wrote:
> On Sat, April 23, 2005 1:00 am, SteveKing said:
>> Standard answer:
>> Please don't use our FAQ page to ask questions about your specific
>> setup and/or problems. You can use our mailing list
>> dev@tortoisesvn.tigris.org for that. Since your question is not
>> a FAQ, I've removed your question from there. If you're problem still
>> persists after my answer to you, feel free to ask further questions
>> on the mailing list.
> I've seen this a few times now and I have to ask how this is supposed
> to work?
> Nobody knows if their question is 'fequently asked' before they ask
> it. Only the administrators of this list are in any position to make
> that judgement.
> Having just looked at the FAQ site, I also find that there is a large
> link saying "Ask a question", which brings up a page telling the user
> to ask their question here. There is nothing on this page to suggest
> that it is only for use to add an FAQ entry and just looks like it is
> a form to ask for support.
> I could well be getting completely the wrong impression, since I don't
> know the inner workings of the FAQ, but as far as I can tell the
> ability for users to ask questions in this way should be completely
> removed and replaced with some notes on where and how to ask
> questions, such as the address of this list.

Last time we discussed this I thought we decided we would stop people
asking questions on the FAQ and direct them to the list instead. Then we
could put edited versions of the questions back into the FAQ as needed.


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Received on Sun Apr 24 00:57:19 2005

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