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Re: Unbuddied issue workflow

From: Johan Corveleyn <jcorvel_at_gmail.com>
Date: Wed, 30 Aug 2017 23:44:22 +0200

On Wed, Aug 30, 2017 at 11:14 PM, Johan Corveleyn <jcorvel_at_gmail.com> wrote:
> On Thu, May 18, 2017 at 9:59 AM, Johan Corveleyn <jcorvel_at_gmail.com> wrote:
>> On Wed, May 17, 2017 at 10:56 AM, Daniel Shahaf <d.s_at_daniel.shahaf.name> wrote:
>>> Stefan Sperling wrote on Tue, May 16, 2017 at 17:59:28 +0200:
>>>> On Tue, May 16, 2017 at 03:49:32PM +0000, Daniel Shahaf wrote:
>>>> > We could probably change the "File an issue" jira workflow to prevent
>>>> > people from filing unbuddied issues, and instead, having jira tell them
>>>> > to email users@. I'm thinking of interjecting something into the
>>>> > "Create issue" jira flow.
>>>> Yes please! Is that easy to do?
>>> I don't know. Does anybody volunteer to look into this? (By reading
>>> jira docs or asking Ivan or asking infra.)
>> I have a bit of experience with JIRA from work, but not that much in
>> the area of customizing these interactions ... Depends heavily on how
>> infra sets things up too of course.
>> Anyway, I'll try to have a look (but if nothing moves in the next
>> couple of days, other hands would certainly be welcome).
>> Also, for newcomers it's hard to find our JIRA, coming from our own
>> website. The page http://subversion.apache.org/reporting-issues.html
>> doesn't even mention JIRA (the search links all correctly query JIRA,
>> but it's kind of hidden). There should at least be a link there to
>> simply go to JIRA to create new issues (it should probably mention
>> that you'll need to create an account if you don't have one already).
>> Right now there is no "create new issue" link, you have to click on
>> one of the search links, and go from there through the JIRA UI. The
>> "Reporting issues" page is mainly focused on deterring ... enforcing
>> our buddy guidelines etc ... but it's not very welcoming.
> Hmm, seems issues are still filed unbuddied regularly, without passing
> by users@. Interjecting a screen in the "Create Issue" workflow seems
> indeed a good idea. I'll try to take this up with infra.

See https://issues.apache.org/jira/browse/INFRA-14990.

After chatting on #asfinfra, they first have to investigate the
possibilities in JIRA. If it's at all possible, we'll have to come up
with a good text (perhaps depending on the screen real-estate we can
afford for this). Any suggestions?

We could take inspiration from the big yellow box on
http://subversion.apache.org/reporting-issues.html or from
http://subversion.apache.org/docs/community-guide/issues.html I guess

Received on 2017-08-30 23:44:49 CEST

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