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Re: Unbuddied issue workflow

From: Johan Corveleyn <jcorvel_at_gmail.com>
Date: Wed, 30 Aug 2017 23:14:44 +0200

On Thu, May 18, 2017 at 9:59 AM, Johan Corveleyn <jcorvel_at_gmail.com> wrote:
> On Wed, May 17, 2017 at 10:56 AM, Daniel Shahaf <d.s_at_daniel.shahaf.name> wrote:
>> Stefan Sperling wrote on Tue, May 16, 2017 at 17:59:28 +0200:
>>> On Tue, May 16, 2017 at 03:49:32PM +0000, Daniel Shahaf wrote:
>>> > We could probably change the "File an issue" jira workflow to prevent
>>> > people from filing unbuddied issues, and instead, having jira tell them
>>> > to email users@. I'm thinking of interjecting something into the
>>> > "Create issue" jira flow.
>>> Yes please! Is that easy to do?
>> I don't know. Does anybody volunteer to look into this? (By reading
>> jira docs or asking Ivan or asking infra.)
> I have a bit of experience with JIRA from work, but not that much in
> the area of customizing these interactions ... Depends heavily on how
> infra sets things up too of course.
> Anyway, I'll try to have a look (but if nothing moves in the next
> couple of days, other hands would certainly be welcome).
> Also, for newcomers it's hard to find our JIRA, coming from our own
> website. The page http://subversion.apache.org/reporting-issues.html
> doesn't even mention JIRA (the search links all correctly query JIRA,
> but it's kind of hidden). There should at least be a link there to
> simply go to JIRA to create new issues (it should probably mention
> that you'll need to create an account if you don't have one already).
> Right now there is no "create new issue" link, you have to click on
> one of the search links, and go from there through the JIRA UI. The
> "Reporting issues" page is mainly focused on deterring ... enforcing
> our buddy guidelines etc ... but it's not very welcoming.

Hmm, seems issues are still filed unbuddied regularly, without passing
by users@. Interjecting a screen in the "Create Issue" workflow seems
indeed a good idea. I'll try to take this up with infra.

Received on 2017-08-30 23:15:10 CEST

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