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Re: Unbuddied issue workflow

From: Daniel Shahaf <d.s_at_daniel.shahaf.name>
Date: Wed, 30 Aug 2017 23:36:17 +0000

Johan Corveleyn wrote on Wed, 30 Aug 2017 23:44 +0200:
> After chatting on #asfinfra, they first have to investigate the
> possibilities in JIRA. If it's at all possible, we'll have to come up
> with a good text (perhaps depending on the screen real-estate we can
> afford for this). Any suggestions?

"Has one of the Subversion committers asked you to file an issue?

( ) yes ( ) no" # radio button

then if they tick "(x) no", display:

"The issue tracker is reserved for use by the Subversion developers.
Please send any usage questions, bug reports, and support questions,
directly to the mailing list users@subversion.apache.org. Thanks!".

... and disable (grey out) the "Next >" or "Continue" button.

Needs some wordsmithing, but the main point is to only show the
"301 Moved Permanently" message after the user has pressed a radio
button; I hope that would lead to better success rates.

Also, we could ask Ivan; he did our jira migration so he might have an
idea off the top of his head.
> We could take inspiration from the big yellow box on
> http://subversion.apache.org/reporting-issues.html or from
> http://subversion.apache.org/docs/community-guide/issues.html I guess
> ...
Received on 2017-08-31 01:36:21 CEST

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