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Re: beta@ feedback mailing list?

From: Jacek Materna <jacek_at_assembla.com>
Date: Thu, 11 May 2017 16:03:34 +0200

On Thu, May 11, 2017 at 10:14 AM, Stefan Sperling <stsp_at_elego.de> wrote:
> On Thu, May 11, 2017 at 01:04:01AM +0200, Johan Corveleyn wrote:
>> How do other ASF projects do this actually? Forums, presence in other
>> online places, more modern website look and feel, ...?
> They use github :)

On Thu, May 11, 2017 at 1:04 AM, Johan Corveleyn <jcorvel_at_gmail.com> wrote:
> On Tue, May 9, 2017 at 3:32 PM, Jacek Materna <jacek_at_assembla.com> wrote:
>> Just observing from afar, in my opinion the root of what you are
>> trying to achieve here ties more to a lack of 'modern' collaboration.
>> If we want to engage the community/users more (expand the
>> IB/participation sphere - new - users) I would also explore
>> alternative mediums (versus email). One of the reasons Github has been
>> so successful in making git an overwhelming force has little to do
>> with git itself. They made the process easy, rewarding and exciting to
>> contribute as a user.
>> An approachable UX leads to more engagement - every time. I think it
>> would be great if we had an army of excited users wanting to test new
>> features. The product would benefit. Users in SaaS for example always
>> enjoy being [volunteering] part of a "beta" program - there is
>> something satisfying for users in it. On the flip-side "beta" program
>> for on-premise "enterprise" products are rarely so.
>> Adding ontop the beta@ ... If we can make the "beta" collaborative,
>> more engaging for users I think its a real step forward towards an
>> army.
> I think you've got a point here, Jacek. I can see that our general
> UX-impression as a project / community comes across as dated. It would
> be great if we could improve that UX, and make it more modern, if that
> helps reaching a broader group of users to help us beta-testing etc
> ... and increase enthousiasm for our upcoming release.
> Do you (or anyone) have any concrete suggestions (within reach of our
> very limited resources, especially regarding volunteer time to spend
> on it)? People that want to help with this?
> How do other ASF projects do this actually? Forums, presence in other
> online places, more modern website look and feel, ...?
> --
> Johan

Thinking out loud here ...

Idea here is to change incrementally, so we can: change tools, cannot
impact work flow, limit effort and amplify our capabilities as a team.

Lets consider the five main work flows:
- reviewing a patch submission;
- reviewing a (typically recent) commit;
- reviewing a back-port nomination (from trunk to branches/1.9.x);
- reviewing a patch to a vulnerability (this is done on private@).
- beta/feedback release

Focusing on #5 for this thread and knowing that apache projects cannot
have mandatory infrastructure dependencies on third parties, in order
to ensure the projects' long-term independence; projects may use
third-party-hosted tools, but they may not rely on such tools - the
projects always have to have a Plan B for in case the third party
service goes down.

If we wanted to try the "github" model - Assembla is more than happy
to support the community with native SVN support for "collab".

For the case of beta@ we've done this successfully before where we
create a public area for users to discuss, comment on features, code,
ideas for an upcoming release. It would be extremely simple to put
1.10 into a repo with blame/compare/pull request/protected directories
capabilities along side ticket tracking for feedback.

If the test is successful and we improve quality/feedback, it's a great win.

I can also help get resources to move other channels such as the
forums, public discussion around 1.10 - once we close on a date.
Getting good engagement is not as easy as a forum - marketing is a
very important axis to get results, especially if we want to reach
audiences typically not involved, such as for example game artists who
use SVN every day - plenty of persona's out there that are using SVN
for its power, are non-technical but would love the opportunity to
help shape the "latest" SVN release with feedback.

I think a modern subversion website is a great idea. I could look at
getting resources to help with that as well. Even a simple
re-surfacing may be a great step.

If nobody is allergic to it I could setup a hosted 1.10-beta and see
what everyone has to say with a concrete dartboard to throw darts at -
worst case we burn it down and/or get the idea train going.
Received on 2017-05-11 16:03:43 CEST

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