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Re: beta@ feedback mailing list?

From: Johan Corveleyn <jcorvel_at_gmail.com>
Date: Thu, 11 May 2017 01:04:01 +0200

On Tue, May 9, 2017 at 3:32 PM, Jacek Materna <jacek_at_assembla.com> wrote:
> Just observing from afar, in my opinion the root of what you are
> trying to achieve here ties more to a lack of 'modern' collaboration.
> If we want to engage the community/users more (expand the
> IB/participation sphere - new - users) I would also explore
> alternative mediums (versus email). One of the reasons Github has been
> so successful in making git an overwhelming force has little to do
> with git itself. They made the process easy, rewarding and exciting to
> contribute as a user.
> An approachable UX leads to more engagement - every time. I think it
> would be great if we had an army of excited users wanting to test new
> features. The product would benefit. Users in SaaS for example always
> enjoy being [volunteering] part of a "beta" program - there is
> something satisfying for users in it. On the flip-side "beta" program
> for on-premise "enterprise" products are rarely so.
> Adding ontop the beta@ ... If we can make the "beta" collaborative,
> more engaging for users I think its a real step forward towards an
> army.

I think you've got a point here, Jacek. I can see that our general
UX-impression as a project / community comes across as dated. It would
be great if we could improve that UX, and make it more modern, if that
helps reaching a broader group of users to help us beta-testing etc
... and increase enthousiasm for our upcoming release.

Do you (or anyone) have any concrete suggestions (within reach of our
very limited resources, especially regarding volunteer time to spend
on it)? People that want to help with this?

How do other ASF projects do this actually? Forums, presence in other
online places, more modern website look and feel, ...?

Received on 2017-05-11 01:04:25 CEST

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