On Tue, 13 Feb 2007, C. Michael Pilato wrote:
> Daniel Rall wrote:
> >> How do people get to interact with CollabNet engineers that is different
> >> than the dev list and IRC?
> >
> > There are some forums on the site that CollabNet engineers respond to
> > questions on. Unlike the mailing list, every post gets some type of
> > response, since the forums are part of people's day job, rather than a
> > hobby.
>
> If you're tempted to misread into Dan's response that CollabNet thinks of
> dev@ as something we only interact with only when we feel like it, as a
> hobby: don't do that.
>
> That said, the interactions at openCollabNet are different in a few ways:
>
> * They involve supporting the CollabNet Subversion packages, which is
> something that dev@subversion wouldn't (and shouldn't) handle
>
> * They involve supporting CollabNet's custom connectors between
> Subversion and other things (again, not dev@ material)
>
> * They involve more CollabNet employees than the ones that follow
> dev@. Folks from Engineering (of all disciplines), Service,
> Sales, and so on. And yes, for those folks, it is the case that
> dev@ is not part of their job description, but OCN very much is.
Yup, thanks Mike!
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Received on Tue Feb 13 22:19:46 2007