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Re: Question about propset

From: Justin Erenkrantz <jerenkrantz_at_apache.org>
Date: 2002-08-23 09:04:24 CEST

On Fri, Aug 23, 2002 at 01:55:14AM -0500, Drew Jetter wrote:
> Okay, I can try doing that. I would have tried it a while ago if there was a link
> to download it in the KB article, but you actually have to talk to microsoft and
> have them send it especially to you. They say in the article:
> "In special cases, charges that are ordinarily incurred for support calls may
> be canceled if a Microsoft Support Professional determines that a specific
> update will resolve your problem. The typical support costs will apply to additional
> support questions and issues that do not qualify for the specific update in question."
> So does that mean if I call their technical support number and I tell them to send
> me the file, they'll cancel the charges? Hopefully that's the case.

I don't know, but I believe so as Microsoft should be aware that Apache
httpd-2.0 highlights this particular problem. It took a lot of work on
our parts (well, not mine) to get a KB article on this.

/me mutters something about using closed source OSes

Good luck. -- justin

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Received on Fri Aug 23 09:04:57 2002

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