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RE: Empty log / error on TortoiseSVN

From: Eric Hoch <ehoch_at_lagarde.com>
Date: Tue, 4 Nov 2008 08:34:24 -0600

-----Original Message-----
From: Ryan Schmidt [mailto:subversion-2008c_at_ryandesign.com]
Sent: Monday, November 03, 2008 6:02 PM
To: Eric Hoch
Cc: users_at_subversion.tigris.org
Subject: Re: Empty log / error on TortoiseSVN

On Nov 3, 2008, at 16:29, Eric Hoch wrote:

>> I'm having a problem with our internally hosted
>> repository. We're running svnserve 1.5 (1.5.1 I think) on Windows,
>> and have been running with little or no problems for ~3 years.
>> Obviously we were running earlier versions in the past, and have
>> been running 1.5 since shortly after its release. The repository
>> currently has ~19500 revisions in it. On the client end, we're
>> running the latest version of TortoiseSVN (1.5.5, Build 14361), and
>> occasionally the svn command-line client (1.5.0).
>> The problem I'm experiencing is that whenever I
>> attempt to view the log for any part of the repository, TortoiseSVN
>> is reporting the following message: "There has been a problem
>> connecting the server. Do you want to see the cached data instead?"
>> "Please understand that the cached data may be outdated, incomplete
>> or even misleading due to incomplete history." Along with the
>> options to go "Offline for now", "Permanently offline" and "Don't
>> go offline", plus a check box to make that selection the default.
>> This is a persistent problem, happening every time I attempt to
>> view the log. If I turn off log caching, or select "Don't go
>> offline", I get the error dialog which simply states: "C:\Projects
>> \subversion-1.5.1\subversion\libsvn_repos\log.c" with no additional
>> information. If I attempt a "svn log" from the command-line, I can
>>> get log entries returned from the server, but each entry is
>> effectively empty, aside from the revision number.
>> How do I begin to troubleshoot this problem?

> It sounds like the log information in your revisions is empty.
> Did people actually enter log messages when committing? If so, were
> you able to see them with "svn log" before? How long ago? Was that
> before you updated to 1.5?
> You could check the files in the revprops directory in the db
> directory in your repository directory on the server. Do they have
> the log messages in them?

Hello Ryan,

        Thanks for the reply. There definitely should be log messages
for every revision, as I have a hook script in place to ensure that. In
addition, I am not able to see any log information for revisions I was
previously able to. Also note that it is not just the log message that
is missing, but the author and date/time information as well. The only
information I can see in the log at this point is the revision number.
This was working early last week, so there must have been some change
last week that caused this problem. There were no changes to the server
configuration last week to the best of my knowledge. I did ask our
administrator for a dump, and then a copy of the repository, but I'm
fairly confident that he was not doing those activities when the
behavior started.

        I'll take a look at the files in the revprops directory to see
if it leads anywhere.

-Eric Hoch

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Received on 2008-11-04 19:09:13 CET

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