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Re: Issue\bug tracking software

From: Jared Hardy <jaredhardy_at_gmail.com>
Date: 2007-03-21 07:29:25 CET

On 3/20/07, Brian McCann <Brian.McCann@viziant.net> wrote:
> I'm looking for recommendations on open source issue\bug tracking software
> that interfaces with SVN. I've looked at Trac, but from reading Tracs
> homepage documentation there is a lot of tweaking to get a system up and running.

Don't be deterred by all the steps to install Trac. The instructions
might seem long the first time, because they are so complete, and
because there are so many custom options and plug-ins available. I
found the basic make/make install steps to be very easy. The hardest
thing was setting up the initial PostgreSQL table, and preparing a
matching URL for the "trac-admin init ..." command. Even that was
straightforward, compared to some commercial bug trackers I have used.
Honestly, even with our high ticket volume, the default SQLite setup
would have probably been just fine. It also worked with my existing
AuthType Basic login setup, with no additional configuration. So I
have LDAP authentication set up under Apache in one place for all my
web services, and the only reason I need to set up Trac permissions
settings is for group permissions specific to Trac access. Automagic
single sign on.
    I have used JIRA, Test Track Pro, and Bugzilla in the past, and so
far Trac is my favorite. The integrated Wiki markup, for linking to
tickets and repository browser pages, is so simple, it's genius.
Having a separate Twiki or MediaWiki setup seemed like a boneheaded
move after writing my first Trac Wiki page. All Trac needs now is a
bare-bones Forum and/or Blog plug-in, and it would become my projects'
only web collaboration app, other than the SCM tools.

:) Jred

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Received on Wed Mar 21 07:29:48 2007

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