Re: issue tracker

In a message dated: Wed, 24 Sep 2003 17:03:23 +0200
Jan Evert van Grootheest said:

>Hello,
>
>I've just spend some time using the issue tracker and really feel the
>need to complain about it.

Join the club. However, be aware, those maintaining the web site are
far too familiar with such complaints, and are well aware of the
problems. They currently don't have the time or resources to fix the
root cause of the problems (so I'm led to believe), but they do
promise that one day, when round tuits are more plentiful, we'll all
reap the rewards of a much improved site :)

Please be patient, their time must be spent either on hacking svn, or
hacking on the web site. Guess which one most people want them
spending their time on
:)

>First of all, it pops up all the time when it has finished loading a page.

This is purely a function of you web browser, and can not be blamed
on the site.

>(this is with internet explorer on a WinXP machine)

I rest my case. Get yourself a real browser. IE is perhaps the
worst example of what a browser should be in all the extremes.
Use Opera if you must stay on Windows, but ideally, switch to a Mac
or other UNIX based OS and use any of the dozens of freely available
browsers for these systems.
(I recommend Opera though, regardless of your OS, unless you're
inclined to much about with a bunch of open source stuff which may or
may not easily work. If you are, my favorite is Galeon, which rides
on top of Mozilla).

>It is not too fast,

A combination of old, slow hardware and old, bloated software. Some
day they'll get the cycles to upgrade to new, fast hardware, and new,
streamlined software. Until then, we all just need to deal with it.

Hey, it's free, what more do you want? :)

>so I go off reading some other page. It is
>really annoying to find this thing pop into my face all the time.

Again, a function of your browser. For me, I read another page in a
different tab, and the svn site loads silently in it's tab.
Eventually I'll remember it's there, and go back to look at it.
(Does IE even support "tabbed browsing"? It didn't last I checked.)

>Second, how is one to enter a new issue? It is not described anywhere.
>Not even something like login first then go there and click this.

I believe you need to have a Tigris account. Once you do, and you
log it, a link appears to enter new issues. If you don't have an
account, you need to get one.

And yes, we've all heard before how horrible it is to have to have an
account on a site just to enter a bug report. The site maintainers
are well aware of that complaint too :)

I hope this was somewhat helpful.

-- 
Seeya,
Paul
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