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FW: Windows 10 Explorer Crash

From: Glen Banyard <gbanyard_at_frontier.co.uk>
Date: Wed, 24 Aug 2016 10:09:03 +0000

Hi,

We recently upgraded the office to Windows 10 and have been able to successfully repro this.

If a user attempts to delete large file, or large volume of files, the Windows Explorer will crash. We are running Windows 10 Professional at build 1511, we have yet to deploy build 1607 as this need testing with our applications first.

Repro Tests

1. 2 files each 3.5gb

2. Single folder with over 5gb of files

3. Single folder with multiple files and folder totalling over 5gb

Windows Crash report:

Log Name: Application
Source: Application Error
Date: 06/07/2016 14:26:27
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: lmassey.corp.frontier.co.uk
Description:
Faulting application name: Explorer.EXE, version: 10.0.10586.420, time stamp: 0x574919b9
Faulting module name: TortoiseSVN.dll, version: 1.9.4.27285, time stamp: 0x571ccdce
Exception code: 0xc0000409
Fault offset: 0x000000000003a56c
Faulting process ID: 0x8c4
Faulting application start time: 0x01d1d788fe8f4201
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\Program Files\TortoiseSVN\bin\TortoiseSVN.dll
Report ID: 22d296ff-86fa-4374-b9fa-cfef647a20b1
Faulting package full name:
Faulting package-relative application ID:

Glen Banyard
Senior Systems Administrator
Frontier Developments plc
Twitter - @frontierdev | http://www.facebook.com/FrontierDevelopments

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Received on 2016-08-24 12:41:54 CEST

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