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Re: Incessant crashing on Windows 8 x64, all of a sudden

From: Stefan Küng <tortoisesvn_at_gmail.com>
Date: Wed, 13 Nov 2013 22:49:17 +0100

On 13.11.2013 15:13, Ben Johnson wrote:
> Hello,
>
> All of a sudden (within the past few weeks), I have begun experiencing
> incessant crashing in TSVN.
>
> Every time I perform an Update operation, the update works as expected.
> But as soon as I click "OK" to dismiss the dialog, TSVN crashes.
>
> Dialog title: TortoiseSVN x64
> Dialog text: TortoiseSVN x64 has stopped working
> Dialog subtext: Sending crash data... (with an activity indicator bar)
>
> After a few minutes of "Sending crash data", I receive a little
> blue/white/red dialog.
>
> Dialog title: SendRpt: Error
> Dialog text: failed to extract stack
>
> Not much has changed on this machine. I use Avast antivirus, and have
> for the past several years, and have never had problems with TSVN.
>
> In the way of troubleshooting, I have tried uninstalling and
> reinstalling the latest version, but the result is the same. I have also
> tried expunging TSVNs registry entries between uninstalling and
> reinstalling, but no change.
>
> Also -- and I don't know if the problem is related or not -- whenever I
> try to checkout a working copy from a repository that uses svn+ssh, I
> receive the "TortoisePlink has stopped working" dialog six different
> times. If I dismiss all of the dialogs, the Update window displays the
> following:
>
> Checkout from svn+ssh://mysite.com/svn/myrepo, revision HEAD, Fully
> recursive, Externals included
> Unable to connect to a repository at URL
> 'svn+ssh://mysite.com/svn/myrepo'
> To better debug SSH connection problems, remove the -q option from 'ssh'
> in the
> [tunnels] section of your Subversion configuration file.
> Network connection closed unexpectedly
>
> There was a thread back on August 12, 2013, "latest tortoiseplink.exe
> crash on fresh windows 8 64bit", but it sounds like my problem is
> different (though perhaps related), as I do not use Kaspersky.
>
> I'm not sure what to try next. Are there more advanced debugging steps
> that I can undertake?
>
> Should I start disabling other shell extensions until the crashing
> stops? Maybe there's a conflict?

A crash at the end can mean many things, but if the crash reported can't
even extract the stack trace, then there's a big memory corruption going on.
Do you have any other dlls's that get loaded by every process?
Have a look at this list:
http://code.google.com/p/tortoisesvn/issues/list?can=1&q=label%3Acrashreport-answer&colspec=ID+Type+Status+Stars+Priority+Milestone+Owner+Summary&cells=tiles

maybe you find something there that you also have installed and what
might be the reason for those crashes?

Or if you can attach a debugger to it and get a crash dump file, you can
send that to me so I can analyze it.

Stefan

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Received on 2013-11-13 22:49:15 CET

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