I have just tried to get a non-technical user to install and use
Subversion. Although she was okay using the software, there were two
serious and easily fixable problems with installing it. This is a
report for the second of the two.
When you disable Adblock, the TortoiseSVN download page includes an
advert at the top with a large orange lozenge marked "click here". A
user instructed to go to the download page will click on that lozenge no
matter what they're told to do, then wonder why TortoiseSVN isn't
installing. This is especially true for users with a small screen,
where the lozenge is the only obvious thing on the page.
I'm not sure what to suggest to fix this bug. Without knowing
TortoiseSVN's arrangement with Google, and how much revenue is generated
that specific ad, it's difficult to suggest how better to balance the
priorities. Some suggestions include:
* Include another "click here" button even further up the page, which
links to the current version of the installer, 32 or 64-bit depending on
the user agent ID
* Remove that advert entirely
* Include an <a name="download-application"></a> immediately above the
Download Application table, which people can link directly to from
web-based instructions.
* Change the ad to something text-based, or at least request a less
confusing advert
- Andrew
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Received on 2008-12-18 07:04:03 CET