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RE: Re: Tortoise Crashing when proxy not configured properly - not able to change it either

From: Chadwick, Steve <steve.chadwick_at_intel.com>
Date: Wed, 15 Oct 2008 06:07:40 -0700


I read your email and spent the morning working on my system - figuring that
you were on the right track... I first verified the download. I couldn't
figure out if things matched up - mixed message - so I attached the screen
capture.... However, I did find the issue below, based on your email.

For the record - you are 100% correct and my sincere apologies for the time
I have taken from this team of experts. I found that my computer was doing
something that was quite interesting/irritating... I will share this with
the group - as embarrassing as it is - so it might be captured going forward
- I am sure it will come up again....

On the new HP laptops - those with fingerprint sensors... They have a
credentials manager [you see where this is going...]. Anyways, this
credential manager runs in the background and helps you... It turns out
that this is where the registry credentials were being stored by the HP
manager... So, when I opened up the proxy server it said "I know how to
fill out this form..." and it did so without asking. Then it submitted the
form and closed the window. The registry was then loaded since the form was
loaded and closed with values... This of course made for an endless loop
that prevents the user from interacting with the form to clear the
credential... Once I killed the entry in the HP credential manager
everything worked as expected.

Again, thank you for all of your help and my sincere apologies. I hope that
the one positive item that comes out of this is that this is behavior is
captured and when someone else with an HP does a whoops, this comes to
mind... Again, thank you.


Steve Chadwick

-----Original Message-----
From: Stefan Küng [mailto:tortoisesvn_at_gmail.com]
Sent: Tuesday, October 14, 2008 11:18 PM
To: users_at_tortoisesvn.tigris.org
Subject: Re: Tortoise Crashing when proxy not configured properly - not able
to change it either

Chadwick, Steve wrote:
> Stefan,
> Can you give me the syntax to check the signature? I got the gnupg
> downloaded but I haven't been able to figure out how to run the
> comparison... surprisingly I googled for examples but came up dry.

On the download page is a link to "these instructions":

> The virus scanner/firewall aren't able to be turned off :-( Someone
> got crafty about our standard builds and have disabled us from
> flipping those switches... However, I have this same setup on another
> computer and the firewall/virus scanners don't interfere.
> Also, and more relevant, I ran Tortoise for over a year without issue
> on this computer. It is hard to believe these would start acting up.
> I checked the firewall/scanner log files and they didn't show any issues.

Those log files are useless. We've had so many issues with differen virus
scanners interfering and not *one* had an entry in the logs that they even
interfered or were active.
That's why I don't use virus scanners anymore.

> With all of this said - the smoking gun seems to be when I decided to
> get clever with the proxy settings [which I fully regret now :-)].
> Normally I had to go via an unsecured connection - which was never a
> problem. However, once I flipped those settings, I can't turn them
> off without the window closing on me. Each time I delete the registry
> entries they are reloaded with the details that are set in the proxy.
> I can't imagine firewall/virus reloading the registry with values specific
to tortoise.

The problem is: TSVN can not create the keys from nothing. So
*something* must have a copy of those settings (you've already deleted all
TSVN registry keys which had that info).


  oo  // \\      "De Chelonian Mobile"
 (_,\/ \_/ \     TortoiseSVN
   \ \_/_\_/>    The coolest Interface to (Sub)Version Control
   /_/   \_\     http://tortoisesvn.net

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Received on 2008-10-15 15:17:43 CEST

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