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Re: Tortoise Crashing when proxy not configured properly - not able to change it either

From: Stefan Küng <tortoisesvn_at_gmail.com>
Date: Sat, 11 Oct 2008 08:22:32 +0200

Chadwick, Steve wrote:
> Dear Support,
> I have run into an interesting issue and I am not sure
> how to fix the problem. I am pretty sure that I have a bug at hand.
> Here is what I did.
> 1) I had a directory under source control. I had some issues
> connecting to the repository and when into configure the proxy under the
> setting/network option. I got to that menu by selecting settings with a
> right click on the directory.
> 2) I accidentally entered a bad proxy server, but before I realized
> what I had done, I clicked ok. I went to make the correction but….
> 3) When I click on the network tab the entire window now closes –
> and not in a good way L. I have attached a file showing where I am
> clicking.
> 4) I have tried to remove tortoise completely with a reinstall – no
> go (including reboots). Also – I checked the servers file – nothing was
> entered there – I figured that this info is stored somewhere where I
> could enter it manually - but no go. I also looked for a button that
> says “restore all original settings” but I don’t think that is there
> yet. I have also deleted the tortoise directory under the app data for
> my account on this system…
> 5) So now I am stuck – since this is a global configuration, I
> can’t connect to my source control and can’t fix it either.
> Anyways, that is the scoop – what additional information can I provide
> to help? I am new at this so I apologize if I didn’t get enough detail.

To get rid of the wrong proxy config, remove the registry key
but it would help if you could first write down what's in that registry
key so I can reproduce the problem and fix it.


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Received on 2008-10-11 08:22:49 CEST

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