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Re: Can't reinstall on Vista

From: Dave Sanders <vulgrin_at_gmail.com>
Date: Sun, 10 Aug 2008 06:48:06 -0700 (PDT)

I'm definitely installing as administrator. Installing it the same
way I always do, but this time its just not "taking."

I searched on the list here and found some other things to try, but
had to wait forever for this post to show up on Google before I could

I created an install log, and posted it here: http://www.steelsphere.com/files/log.txt
I don't know anything about install logs, but it looks normal to me.

I tried installing the latest nightly build as of last night - no

I also saw a thread about checking these registry keys:


I have the first key, which points to:
{30351349-7B7D-4FCC-81B4-1E394CA267EB}, but I'm assuming that there
was a typo in the guid above? I see that key show up in various
places like "CopyHookHandlers" and so on.

I'm running Vista Ultimate 64bit. I tried both the 64 and 32 bit
versions of the 1.5.2 install, and the 32 bit of the nightly build.
Like I said, it was working fine before I tried to upgrade, but
downgrading didn't bring it back. Its like some setting is "stuck"
and is keeping it all from working. Where else could there be
persistent files / settings / configs left behind that might not be
getting reset?

 My next test will be to uninstall it, then go through and double
check that its completely gone from the registry. If not, I'll try to
manually clean that and reinstall. But any other pointers would be

On Aug 10, 5:44 am, "Werner F. Bruhin" <werner.bru..._at_free.fr> wrote:
> Dave,
> Dave Sanders wrote:
> > I was running 1.5.0 just fine up until today when I decided to upgrade
> > to 1.5.2.  I did NOT uninstall before I installed the new version -
> > because I don't think I've ever done that before.
> > After the install, it acts like Tortoise isn't installed at all.  The
> > Cache process isn't running, and no overlays or context menus exist.
> > The product IS installed, in the proper folder, and short cuts exist
> > in the start menu.  I also can't see any obvious errors in the event
> > log.
> > I've tried several uninstall-reboot-install-reboot cycles now, with
> > 1.5.2, 1.5.1, AND 1.5.0, and nothing is working.
> > What do I need to blow away / fix to get this to reinstall properly?
> Did you try to install as administrator (i.e. the admin user and one a
> user part of the admin group).
> You might also want to check the list, some others had a similar
> problems and fixed it running a "repair" install.
> Werner
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Received on 2008-08-10 15:49:22 CEST

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