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Re: Problems with installation on Windows Vista

From: <matsj_at_fcc.chalmers.se>
Date: 2007-06-14 10:50:07 CEST

> On 6/14/07, matsj@fcc.chalmers.se <matsj@fcc.chalmers.se> wrote:
>> > matsj@fcc.chalmers.se wrote:
>> >>> matsj@fcc.chalmers.se wrote:
>> >>>
>> >>>> I've tried to put the msi-file in several different locations
>> before
>> >>>> executing it but without success.
>> >>> to get a detailed log of the installation process, run
>> >>> msiexec /i path/to/tsvn_msi_file /lv path/to/logfile
>> >>>
>> >>> then post the log file here please (if you don't discover which
>> policy
>> >>> is active on your computer yourself).
>> >>>
>> >>
>> >> Here's the logfile.
>> >
>> > I don't think that's the logfile. It only contains newlines.
>> >
>>
>> Sorry, my webmail seems to do funny things with txt-files starting with
>> special characters!? Here it comes again (with .log-extension).
>
> Well, you definitely have some policies activated:
>
> MSI (s) (18:BC) [22:36:46:043]: SOFTWARE RESTRICTION POLICY: Verifying
> package -->
> 'C:\Users\matsj\Desktop\TortoiseSVN-1.4.4.9706-win32-svn-1.4.4.msi'
> against software restriction policy
> MSI (s) (18:BC) [22:36:46:043]: Note: 1: 2262 2: DigitalSignature 3:
> -2147287038
> MSI (s) (18:BC) [22:36:46:043]: SOFTWARE RESTRICTION POLICY:
> C:\Users\matsj\Desktop\TortoiseSVN-1.4.4.9706-win32-svn-1.4.4.msi is
> not digitally signed
> MSI (s) (18:BC) [22:36:46:045]: SOFTWARE RESTRICTION POLICY:
> C:\Users\matsj\Desktop\TortoiseSVN-1.4.4.9706-win32-svn-1.4.4.msi is
> permitted to run at the 'unrestricted' authorization level.
>
> one that prevents installers which aren't digitally signed from being
> run with elevated privileges - and that's required to install TSVN.
>
> A wild guess: do you have UAC disabled? In that case, installation
> will fail because UAD can't ask you to elevate the privileges:
>
> MSI (s) (18:BC) [22:36:46:063]: MSI_LUA: Elevation required to install
> product, will prompt for credentials
> MSI (s) (18:BC) [22:36:46:065]: MSI_LUA: Credential Request return =
> 0x80070005
> This installation is forbidden by system policy. Contact your system
> administrator.
>

I checked UAC and it was turned on. However, when I turned it off and then
tried to install the problem is gone and TortoiseSVN installs smoothly!
Thanks Stefan for pointing at UAC!!

Being completely new to Vista I was not aware of these new security
solution (UAC). Note that the settings of my computer was not changed by
anyone before I started to install software (I opened the the box myself
:-) and this is a regular Dell Latitude D630 with pre-installed Windows
Vista Business.

--Mats

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Received on Thu Jun 14 10:50:20 2007

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