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Re: Exception! text change?

From: Konstantin Kolinko <knst.kolinko_at_gmail.com>
Date: Fri, 14 Oct 2011 17:54:14 +0400

Adding dev_at_tsvn as cc.

2011/10/14 Andreas Krey <a.krey_at_gmx.de>:
> On Fri, 14 Oct 2011 08:23:21 +0000, Cooke, Mark wrote:
> ...
>> > Subversion encountered a serious problem.
>> >
>> > Please search the mailing list archives for the error message, as
>> > a solution may already be available (this also avoids reporting the
>> > same problem repeatedly).  You can find the mailing list archives
>> > at http://subversion.apache.org/mailing-lists.html.
>> >
>> > If you cannot find anything, please take the time to send as much
>> > information as possible about what you were trying to do along with
>> > the following information (you can copy the content of this dialog
>> > to the clipboard using Ctrl-C) to the Subversion mailing list

Maybe mention that it is "users" list and mention the
mailing lists landing page rather than the e-mail address:

  to the clipboard using Ctrl-C) to the Subversion users@ mailing list
  See http://subversion.apache.org/mailing-lists.html.

A user better have to subscribe to the list. Otherwise it just adds
work for the moderators to pass her mail through.

>> > (users_at_subversion.apache.org).  Many thanks!
>> I think this might help (or am I hopelessly optimistic)?
> Yes. :-) It would be more helpful it TSVN would include some information
> about what it was just doing right in the popup box.

There already is activity log that is available via Settings -> Saved
Data -> Action Log -> click Show,
but it mentions only network-related operations such as commit or
update. I think it is better to let users write what they were doing
now and before.

There might be some additional explanation at mailing-lists.html,
or maybe have some other landing page specifically for this message.

Best regards,
Konstantin Kolinko


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Received on 2011-10-14 15:54:36 CEST

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