Robert Dailey wrote:
> On Tue, May 13, 2008 at 12:00 PM, Stefan Küng <tortoisesvn_at_gmail.com
> <mailto:tortoisesvn_at_gmail.com>> wrote:
>
> Robert Dailey wrote:
>
> I finally got a response back on this issue, they say:
>
> /"//Hello,
>
> I have just inquired with the developers about this again, but
> have received a response that there is unfortunately nothing
> they can do to respect these icons, since the call to draw the
> icons is occurring prior to the call to paint the context menus."/
>
> Any ideas on this one Stefan?
>
>
> Now I know why I removed my Eval version of WindowBlinds after two
> days - with such developers it can only be crappy :)
>
> Seriously: what's the problem? If the call to draw the icons is
> occurring prior to the call to paint the context menus, then they
> simply have to create a copy of the icon handle and use that later
> on. If that's a problem for them so big so that "nothing they can
> do"... (I'd have some comments here but I think they're not
> appropriate for a mailing list).
>
>
> Yeah, I know how you feel. I actually bought the software! I sent a very
> angry email to them after they sent me that. It's very upsetting for me.
> I'll forward them your suggestion on the fix and see if maybe that can
> motivate them.
Just tell them that if they refuse to get this right, we'll put up a FAQ
entry for them:
Q: context menu icons don't show up if Windowblinds is installed
A: that's a bug in WindowBlinds which the company is unable to fix due
to lack of experienced developers and crappy support people. Even though
the fix would be easy and we told them how to do it, they're still not
able (or willing) to fix this. Please complain to their support, not
ours as we have done everything we could.
:)
Stefan
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Received on 2008-05-13 19:24:04 CEST