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Re: [TSVN] Hosting

From: SteveKing <stefankueng_at_gmail.com>
Date: 2005-05-18 13:40:39 CEST

2005/5/18, Lübbe Onken <l.onken@rac.de>:

> > I thought we had agreed some time ago to delete the FAQ from the docs
> > and just point to the online version.
> Yes we did, but the tsvn_app_faq chapter is still there and is still
> included in the build process.

I wondered why you guys didn't remove them ;)

> I don't mind one way or the other. I'd only like to have a consistent Web UI
> for TortoiseSVN if possible.

As long as we have to keep stuff on tigris.org, that will never happen.

> > One website on tigris.org, so one set of links pointing to Berlios or
> > SourceForge or XXXX.
>
> Thanks for clarifying. I'm feeling completely misunderstood since yesterday
> evening.

Something like "we've moved to here"?
That wouldn't be fair to tigris.org.

> > If we change the FAQ/Issuetracker/LangPack site,
> > everyone knows where the main tigris.org site is so they can update
> > their links.
>
> That's all I'm talking about. I'm only biased towards sourceforge after that
> performance experience for the past two weeks.

I think I have to explain why I'm afraid of moving stuff around:
- we had a static FAQ page on tigris.org
- Lübbe installed the FAQ system on berlios.de
- It should have been an improvement over the static FAQ (people can
search the FAQ, it has counters, RSS, ...)
- But: for me, it only made things worse! People now kept asking
support questions via the FAQ. Sometimes those questions got answered
on the mailing list, but nobody but me would go back to the FAQ and
delete those non-FAQ's.
- When I told people to not ask questions about personal problems in
the FAQ, I was called rude.
- The questions on the mailing list weren't less than with the FAQ
before, so no gain there.
- Then berlios.de got server problems, and everything went from bad to worse.

Now, again we move stuff around, and instead of having a somewhat
simple FAQ system, we increase the complexity again. Don't know how
bad it will become this time, but I definitely don't expect it to be
better.

Stefan

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Received on Wed May 18 13:43:21 2005

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