----- Original Message -----
From: "Rainer Müller" <email@example.com>
> Hamilton Link wrote:
>> This is consistent with, though not as bad as, the far ruder email I got
>> (from one of the owners of TortoiseSVN, of all people) and really
>> shouldn't be tolerated in a document that new users of SVN might be
>> reading to find out how to use a tool -- I assume you're not trying to
>> drive away your user base.
> I have to tell you that Stefan is right. You send a mail to the subversion
> user mailing list there this topic isn't discussed. You got some answers
> and then you forward the message to this list without even correcting the
> spelling of "tortise" to "Tortoise".
> Maybe you could have even added that you already asked on the subversion
> user list, but did not understand their answers.
> You have to understand that some people are getting angry because you are
> not trying to solve your problem. You just claim the devs to fix it. The
> use of software you have not paid for is a privilege, not a right.
I must admit that I actually would support the changes to the text proposed
to the text -- I remember when I originally started with Subversion and TSVN
I was also slightly surprised by those bits (trying to "fool" tsvn? not
really actually!) but I also didn't interpret it too negatively or dwell too
on it. In the end I realised that what I was doing was contradictory and
learnt not to do it. Nevertheless, I feel it would be a more neutral way of
writing it and would be an improvement to the existing text.
Now I'm going to stick my neck out a little, and make a few comments on
attitudes and the slightly heated exchange I've seen here etc. I can
comment that I remember there was a small misunderstanding about a question
I asked way back then where I also got what appeared to be a unnecesarily
emotive response from Stefan. It was surprising enough that I actually
remembered it to this day, hence this response. If I can be frank, I did
at the time feel slightly "burnt" (and that the initial response was really
not warranted) but still one has to make make allowances for email and for a
new tool, so I very calmly and carefully elaborated and justified my
questions/comments, after which it was indeed confirmed/understood and
answered quite politely, which was the end of that. (Postings was
22/08/2004 and 29/08/2003) The moral is though, I would like to politely
remind everyone that being civil and respecting people you don't actually
know doesn't cost a lot, and that assuming people know what they talk about,
even when they express themselves poorly or make the ocassional spelling
mistake is the way to go unless they really prove the contrary. It is
unfortunately very easy to come across as harsh and abbrasive over a
faceless medium like email (even) when that is not your intent, as I myself
also experienced briefly. Still, no harm done then and no offense intended
Now I've said my $/£/R/Dm/E0.02, A great new year to you all, and thanks for
a great tool!
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Received on Sun Jan 9 09:57:29 2005