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Re: Reverting Issuezilla policy from 'UNCONFIRMED/NEW' to '---/unscheduled'

From: Max Bowsher <maxb1_at_ukf.net>
Date: 2005-12-02 12:20:15 CET

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Max Bowsher wrote:
> A while ago, we switched from indicating 'untriaged issue' with
> target_milestone = '---', to status = UNCONFIRMED.
>
> This seemed like a good idea at the time, but unfortunately, CEE's
> current permissions setup really isn't friendly to this scheme.
>
>
> The problems:
> * Having the Observer role allows people to skip right past the
> UNCONFIRMED status during initial issue submission.
>
> * Having the Observer role allows people to change issues from
> UNCONFIRMED -> NEW, via a radio button marked "Confirm issue" - to those
> not already familiar with Bugzilla, it sounds like they _ought_ to do that.
>
> * Once an issue has been confirmed, there's no way to unconfirm it, if
> the confirmation was done erroneously.
>
>
> Therefore, it's time to go back to the old scheme:
>
> Issues are initially created with target_milestone = '---'. It is _not_
> possible to override this during initial issue submission.
> This value indicates 'untriaged'. It is set to something else
> ('unscheduled', if nothing is more appropriate, once triage is done).
>
> Observers are capable of changing the target_milestone, but the UI isn't
> such that it leads them to do it. For the very rare case when it is
> changed inappropriately, it will be noticed on the issues@ list, and can
> easily be undone.

Done.

Max.
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Received on Fri Dec 2 12:21:54 2005

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