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Re: Open MS Office Document results in numereous password requests on IE 8.0

From: Walter Klust <walter.klust_at_elego.de>
Date: Mon, 26 Mar 2012 17:45:20 +0200

On 23.03.2012 13:41, Markus.Liebelt_at_t-systems.com wrote:
> We have the following problem in using Subversion (currently version 1.6.15):
>
> * I open the Windows Internet Explorer 8.0
> * I enter there the URL to our Subversion repository: https://our.company.com/svn/REPO/trunk/docs
> <https://our.company.com/svn/REPO/trunk/docs>
> * I have to login with my credentials (user ID and password).
> * I am able to navigate up and down the hierarchy of directories. The credentials are stored in the session, and are
> not asked again.
> * Every time I try to open an Office document (PPT, XLS, DOC), I see the following happening:
>
> * The windows download / open dialog is opened
> * When I press open, there comes a popup that asks for my credentials again. It is not the one of the browser, but of
> the application that the document belongs to. The icon of that popup is also the one of the application.
> * I see in the background a window that shows the whole URL in a dialog. The dialog is named “Open” (German: Öffnen),
> and has only the button “Cancel”.
> * I then enter my credentials or approve the cached ones and press then “OK”.
> * This popup comes then 3 times, with the same contents.
> * After the last one, the Office document is opened.
>
> * I have asked our admins and they told me that they think that the IE8 tries to establish a WebDAV connection, which
> fails 3 times. Then the office document is downloaded as normally.
> * This does not happen with any other browser: Firefox, Chrome, Opera, Sarari are all ok, even Internet Explorer 6.0 is.
>
> This happens only with Windows 7 (not sure about 64 bit only), and Internet Explorer 8. It has nothing to do with the
> client version of Subversion.
> I have 2 questions:
>
> 1. What is the reason for this behavior?
> 2. Is there anything we can do (server or client side) to fix that behavior?
>
> Thank you a lot
> Bye
> Markus Liebelt
> --
> mailto:markus.liebelt_at_t-systems.com <mailto:markus.liebelt_at_t-systems.com>

I had a problem with the IE behaving very strange when trying to download MS Office documents (docx, xlsx) from a
subversion server; it downloaded them as zip files instead. The fix was to add the subversion server to the trusted
sites in the IE settings: Tools->Internet Options, Tab Security
Its a wild guess but maybe this helps with your problem too.

Walter Klust
Received on 2012-03-26 17:45:54 CEST

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