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Re: Subversion file name restriction

From: Andreas Schweigstill <andreas_at_schweigstill.de>
Date: Mon, 23 Nov 2009 10:25:22 +0100

Hello!

Ciprian Dorin, Craciun schrieb:
> I agree with this (that a pointer to the documentation is the best
> solution). But the way someone says it makes the difference between
> "this is where your question is answered", and "you should have known
> better". (And this usually makes a difference for a newbie.)

Especially on this mailing list there are lots of people who say: "This
project is highly important for my company and me, so I *won't* RTFM and
prepare myself but instead require the best support for free from the
community. The community should be proud to be allowed to support me!"

> Agree again. But a mailing list usually provides a quicker
> solution, and saves wasted time (for the user).

So what? There are no service level agreements between a normal user
and a community mailing list.

> Agree again. But quick answers are usually more useful than an
> hour spend reading a documentation.

So why not make a contract with a paid consultant?

> This I don't agree with. For example I'm subscribed to about 50
> mailing lists, and I usually only read the subject, and if it matches
> with my interest then I look closer. Thus no great overhead.

But that means that about thousand people have to spend one second just
to read the subject. This is more than a quarter of an hour. So this
creates costs of about 20$ to the community.

> As I said previously I've read the book once a few years ago, but
> forgot the small details. Thus I didn't see any point in rereading the
> documentation every year, just to keep up with the "fine prints"...

It is not neccessary to read the book once a year but prior to write
questions to the mailing list.

> If the same issue keeps popping up every once in a while, then it
> means that the problem in question raises from counter-intuitive
> behavior of the tool. So maybe the tool should be enhanced so that if
> a user uses a `@` in the file name and there is an error, a suggestion
> should be printed.

Subversion is used in lots of shell scripts and makefiles, so it would
be highly risky to change it's behaviour.

Regards
Andreas Schweigstill

-- 
Dipl.-Phys. Andreas Schweigstill
Schweigstill IT | Embedded Systems
Schauenburgerstraße 116, D-24118 Kiel, Germany
Phone: (+49) 431 53035-435, Fax: (+49) 431 53035-436
Mobile: (+49) 171 6921973, Web: http://www.schweigstill.de/
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Received on 2009-11-23 10:26:16 CET

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