On 2/21/07, Bolstridge, Andrew <andy.bolstridge@intergraph.com> wrote:
>
>
>
> Please take your unhelpful comments and shove them.... users are users, we
> must learn to make our products suit them, not make them to suit ourselves
> and then tell the users they are stupid. already.
I agree he was a little harsh, but there's a valid point in there. At
some point, the user has to accept responsibility for knowing how to
use the tools required to do their job. There has to be a middle
ground - if the tools are simplified so far as to allow anyone who can
operate a mouse and keyboard to do the job, they'll lose their utility
to the people who were the original intended audience. Make it too
complex and no one will use it.
I wouldn't let my brother help me remodel a room in my house without
making sure he knows how to use a drill & saw. I don't expect him to
know *how* the drill & saw work, but he at least needs to know how to
operate them. That's where the OP's clients are - they need to at
least wrap their heads around the basics of how to use version control
software (not just Subversion, he'd have the same problem with any
other tool).
>  My suggestion for the mac webdev shop is to forget about using the command
> line stuff, to install the webdav server protocol and allow the users to use
> that instead. I do not know how that helps you with moving files around the
> repository (I imagine it doesn't delete the old one) but it may be a start.
> We have started using the webdav access method as it is the only way to get
> at individual files (we have users that don't use svn in the way it was
> designed to be used either) and it is working very well so far.
The OP has already indicated that he looked at WebDAV/Autoversioning
and it doesn't meet his needs.
>
>  -----Original Message-----
>  From: Matt Sickler [mailto:crazyfordynamite@gmail.com]
>  Sent: Tue 20/02/2007 20:45
>  To: Les Mikesell
>  Cc: Mark Lundquist; users@subversion.tigris.org
>  Subject:  Re: Crazy idea? Remote SVN client for the Subversion-impaired
>
>  your best (and probably easiest in the long run) is to have the devs read
>  The Subversion Book and learn svn already
>
>  trying to mask the versioning from the developer is stupid
>
>  me to them: LEARN THE FSKING SHELL ALREADY - MAC AINT WINDOWS!
>
>
>  On 2/20/07, Les Mikesell <lesmikesell@gmail.com> wrote:
>  >
>  > Mark Lundquist wrote:
>  >
>  > > I have a situation with one of my clients that seems to call for a
> novel
>  > > solution.
>  >
>  > I think the 'crazy' in the subject is appropriate here.
>  >
>  > > One of my clients is a tiny Web design/development/hosting company that
>  > > maintains a bunch of web sites/applications for their customers.  They
>  > > do content and graphic design, while I am in charge of all the geekery.
>  > >  All the web application assets are controlled under Subversion.  I set
>  > > up Subversion for them and taught the more technically-inclined of this
>  > > crew how to do basic things like committing from a "development"
> working
>  > > copy, updating to a "production" working copy, "svn add" (and a few
>  > > other things... but those three are really what he ends up being able
> to
>  > > reliably do).  Incidentally, this guy is the only one of the bunch who
>  > > has any clue what to do with a Unix shell.  The other one does HTML
>  > > content updates, and she is completely hopeless when it comes to the
>  > > command line.  These are People Of The GUI, and I'm not going to be
> able
>  > > to change them.
>  >
>  > If they want a gui, give them a GUI.  Have they tried eclipse/subeclipse?
>  >
>  > > Sometimes they need to delete/copy/move/rename things (including
>  > > directory structures).  When the less-skilled of the two needs to do
>  > > this -- and I suspect the other one too, sometimes -- they just blunder
>  > > on ahead using the Mac Finder (GUI file manager), resulting of course
> in
>  > > a total pooch-screw of Subversion at working copy level.
>  >
>  > Working copies should be disposable.  A fresh checkout should fix any
>  > working copy problem.
>  >
>  > > Now, you might say "Just get them a nice GUI Subversion client to use,
>  > > like SVNx for Mac OS X".  Only one problem - they don't use *local* svn
>  > > working copies.  The working copies are all on a server, and they mount
>  > > the server fs as an AFP share so they can edit  (and also use the
>  > > accursed Finder) from their own workstations.  And actually, it really
>  > > has to be that way, for a couple of reasons:
>  >
>  > Mounted filesystems should be transparent to a subversion client.  Why
>  > would this make any difference?
>  >
>  > > 1) These aren't static web-sites, they're served by a Java servlet
>  > > framework.  So you can't just pull up a page source file in a browser,
>  > > you have to be running the servlet application for any of it to work.
>  >
>  > If you have multiple people making changes they probably need their own
>  > (at least virtual) web server to view/test them.
>  >
>  > > Setting these up and starting/stopping them is child's play for someone
>  > > with the right skill set (and this is how I work on their projects -- I
>  > > have all my own local working copies on my laptop and run the web
>  > > applications here), but it's really beyond what these other peeps can
>  > > handle, bless their hearts :-).
>  >
>  > Give them a button that ssh's the appropriate restart command to their
>  > viewing server if it isn't on their own machine.
>  >
>  > > It also has to be on a server so that
>  > > when things break, I can access it to witness/debug/fix the problem.
> If
>  > > they were running these on their own machines, they might as well be on
>  > > the far side of the Moon.
>  >
>  > If they break their working copy, tell them to check out a new one.
>  >
>  > > 2) Same goes w.r.t. to Subversion; when they inevitably botch up their
>  > > working areas, at least its on a server that I can log in to, so I can
>  > > go clean up the mess.
>  > >
>  > > You might also say "maybe you should use a real web-based
>  > > content-management system for this kind of thing, instead of a
>  > > Subversion repository".  But notice that since I have just said, "you
>  > > might also say...", nobody need now actually say that... :-)
>  >
>  > If you are using a subversion repository, it should be a working copy
>  > that is only updated, never edited directly, or an rsync or similar copy
>  > of such a working copy. And especially don't let anyone use direct
>  > filesystem access to this one.  Give them a button that ssh's an
>  > update command wherever this WC lives and then does whatever else it
>  > takes to make the web server notice.
>  >
>  >
>  > > So then...
>  > > DESIDERATA
>  > > ----------
>  > >
>  > > Suppose there were Subversion client that ran as a server daemon
>  > > implementing WebDAV or SMB or NFS or AFP.  Its purpose would be to Do
>  > > The Right Thing when asked to delete/copy/move/rename elements that are
>  > > already under Subversion control.  Somebody would still have to go
>  > > "under the covers" in order to svn add/commit/update/merge/etc., but I
>  > > am already doing that anyway.  This would just allow somebody who is
>  > > Subversion-blissfully-unaware (and completely command-line-incapable)
> to
>  > > mount a remote Subversion working area and do naive filesystem
>  > > manipulations using their GUI of choice, without totally botching up
> the
>  > > working copy metadata.
>  >
>  > What's the point of using a dumb GUI and trying to build a
>  > smart-enough-filesystem to second guess its mistakes when smart GUI's
>  > already exist?
>  >
>  > --
>  >   Les Mikesell
>  >    lesmikesell@gmail.com
>  >
>  >
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Received on Wed Feb 21 13:40:00 2007