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Re: Unable to Commit

From: Pavel Lyalyakin <pavel.lyalyakin_at_visualsvn.com>
Date: Wed, 19 Apr 2017 15:13:24 +0300


On Tue, Apr 18, 2017 at 8:28 PM, Michael Dupuis <Michael.Dupuis_at_ngc.com> wrote:
> Hey All,
> First time poster here looking for some simple help. Hopefully my issue is something surface level, but no one on our team is able to work through it.
> We're using a standard repository for collaboration/documentation purposes. I've always been able to commit my work via the following: Right click on my directory --> SVN commit. In the past, this action would pull up a commit menu and I'd be able to go about my business. However, now when I perform this action I've just got a spinning action mouse wheel, but no actual way for me to commit. It's extremely frustrating, because I'm still able to pull down the latest version via Right click --> SVN update!
> Any help would be appreciated, and thank you for the help in what I'm sure is a simple question. I'll response ASAP with any requests for more detail. Thanks.

What TortoiseSVN version do you use? Does the problem affect other
workstations or other users? Do you have a start-commit *client-side*
hook[1] on your computer that's assigned to this working copy?

It seems to me that the problem occurs because there is a client-side
start-commit hook script and it hangs by some reason.
The start-commit client side hook runs before the commit dialog is
shown and you'll see 'Working in background pointer' activity
indicator (i.e. that spinning wheel) when the hook script hangs or it
just takes longer time to finish the script.

The above is just a wild guess, though. If you are sure that the issue
is not caused by the client-side hooks, please show a screenshot with
the steps you take to reproduce the problem and tell the version of
TortoiseSVN that you run. If you run TortoiseSVN 1.8.x or older, see
whether the problem occurs with the latest TortoiseSVN 1.9.x builds.

[1]: https://tortoisesvn.net/docs/release/TortoiseSVN_en/tsvn-dug-settings.html#tsvn-dug-settings-hooks

With best regards,
Pavel Lyalyakin
VisualSVN Team
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Received on 2017-04-22 03:04:37 CEST

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