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TortoiseSVN hangs up sometimes

From: Stephen Ciricillo <sciricillo_at_yf.com>
Date: Tue, 11 Sep 2012 07:45:01 -0700 (PDT)

Hello,
I am seeking help to resolve an issue where my computer sometimes locks up when using certain SVN functions. Others in my department can duplicate the issue on their computers as well. We are all using Win7 64-bit, SP1. We are not however, all using the same version of SVN.
Symptoms:
Right click Desktop, select SVN Checkout from context menu. Checkout dialog box appears with URL of repository and Checkout directories filled in from previous usage. If I click on the “browse” button next to the URL of repository, several possibilities occur:
1. Repository browser appears with a “Please wait while the respository browser is initializing…” message. The Windows spinning wheel (hourglass) appears and the program is hung. Cancel button doesn’t work, Close (X) doesn’t work and it’s time for Windows Task Manager to be invoked to end the program.
2. Repository browser appears correctly with a populated file and folder tree. I mouse to the desired source folder, click OK and the browser closes, populating the Url of repository field of the Checkout dialog box with my chosen folder. The dialog box is now hung however. I cannot click on the Checkout directory, OK, Cancel, etc. Dialog box title bar says Checkout (Not Responding). Only functioning button is Close (X). Clicking that opens a “TortoiseSVN client is not responding” box with an option to Close or Wait. Clicking the Close option closes out the SVN Checkout function and I’m done.
3. Everything works fine.
Also, sometimes clicking Repo-browser from the right click context menu results in the same Repository Browser hang described in 1. above.

I am using latest available Tortoise version (1.7.9, Build 23248 - 64 Bit, 2012/08/30 18:25:37 with Subversion 1.7.6. My colleagues are using older versions however yet experience similar or identical symptoms.

I’m inclined to thing it’s something on our end, server configuration, version conflicts(?) or like that but have no knowledge of how to proceed to troubleshoot. Are there log files or can log file capability be turned on to record what happened and why the SVN client hung?

Any comments/ assistance is appreciated. We can continue on in the meantime as functions do sometimes work. Commits and Updates seem to work flawlessly.

Thanks in advance.
Stephen Ciricillo

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Received on 2012-09-11 16:50:54 CEST

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