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TortoiseSVN v1.7.6 for 64-bit OS causes an APPCRASH for explorer.exe at startup [I]

From: Michael Kaufman <michael.kaufman_at_db.com>
Date: Wed, 4 Apr 2012 19:21:40 -0500

Classification: For internal use only
I've got a new 64-bit Windows 7 Enterprise machine here (with a customized Deutsche Bank OS build, I'm afraid), and when I install TortoiseSVN v1.7.6 for 64-bit OS, it seems to be fine until I reboot the machine - at which point, I get stuck in a loop where Windows Explorer itself reports an APPCRASH and asks me (endlessly) if I want to try to restart it.

I'm able to recover only by doing a hard reset, booting into Safe Mode with Networking (where TortoiseSVN appears to be OK?), moving (or deleting) the Program Files\TortoiseSVN folder, then rebooting into Normal Mode (where I can then "uninstall" TortoiseSVN completely).

Or course, I expect the problem is to do with that customized Deutsche Bank version of 64-bit Windows 7, and the security restrictions they put around things like registry updates and system-folder access. (I have "developer access", but it's apparently more restrictive on Windows 7 than it was on Windows XP, where it was plain-old Administrator access.)

I'd love to get the problem resolved, and am happy to provide whatever further information might help to support a proper diagnosis.

In the meantime, though, I'd also just like to find some way to get (any) TortoiseSVN working on this machine. The 32-bit installer at tortoisesvn.net doesn't seem to be an option. Is there an older 64-bit build I can/should try? The only "packaged" version we have here at Deutsche Bank is 32-bit v1.6.5 - should I try that instead? (Any caveats/issues to running 32-bit TortoiseSVN on x64 W7?)



Michael Philip Kaufman
GT Capital Markets

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Received on 2012-04-05 13:15:44 CEST

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