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Re: Bug Report: Right Click for Context Menu Crashes Windows Explorer

From: Andre.Ziegler <MagicAndre1981_at_live.com>
Date: Tue, 13 Mar 2012 11:17:13 -0700 (PDT)

Create a crashdump (you can use my reg file (WER_Explorer_full.reg)
https://skydrive.live.com/?cid=128fc518635be2dc&id=128FC518635BE2DC%21125
to let WER service to generate a crashdump), compress the dump and
upload it so that Stefan can analyze the dump.

On 13 Mrz., 16:28, "Hinkle, Daniel T (Penske)"
<daniel.hin..._at_penske.com> wrote:
> I recently installed the most recent 64 bit version of Tortoise (1.7.6)  on a Windows 7 - 64 bit machine.
> The install seems to complete successfully, however I believe the installer corrupts one or more  of the context menu handlers...
>
> After installation, If I open windows explorer, and then right click on any drive, folder, or file... the display blinks, the "waiting"  icon spins for a second,  and Windows explorer immediately crashes.
> If I right click on "My computer" again  the display blinks, the "waiting"  icon spins for a second,  and then nothing happens ... no submenu presented.
>
> If I uninstall the Tortoise program, my right click for a context menu will again work as it should.
>
> I have tried reinstalling the application, and again I have the same problems related to the context menu.
> I have tried "Repairing" the installation, but the issue persists.
> I have tried a system restore to a point before the original Tortoise install.... Again the context menus will work fine.
> And then when I reinstalled Tortoise yet again after the system restore, the issue returns.
>
> Any advice on how I can resolve this would be greatly appreciated.
>
> Thanks,
> Dan
>
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Received on 2012-03-13 19:17:18 CET

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