>
> Different software will stress hardware & drivers differently. Back in
> the NT4 days, I could easily lock up my whole system using Netscape
> Navigator because its JPEG library triggered a bug in my video card
> drivers. As long as I didn't use Netscape, the system was rock-solid.
>
Below find the debugging information of checking the minidump.
>>
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\101510-21512-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
WARNING: Whitespace at end of path element
Symbol search path is: srv*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03265000 PsLoadedModuleList = 0xfffff800`034a2e50
Debug session time: Fri Oct 15 22:41:42.297 2010 (UTC + 2:00)
System Uptime: 0 days 0:23:35.872
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1, {76f7ffca, 0, 1, fffff8800363aca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->KernelApcDisable field. A negative value indicates that a driver
has disabled APC calls without re-enabling them. A positive value indicates
that the reverse is true. This check is made on exit from a system call.
Arguments:
Arg1: 0000000076f7ffca, address of system function (system call)
Arg2: 0000000000000000, Thread->ApcStateIndex << 8 | Previous ApcStateIndex
Arg3: 0000000000000001, Thread->KernelApcDisable
Arg4: fffff8800363aca0, Previous KernelApcDisable
Debugging Details:
------------------
FAULTING_IP:
+6631653839346634
00000000`76f7ffca ?? ???
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x1
PROCESS_NAME: TortoiseProc.e
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff800032d4ca9 to fffff800032d5740
STACK_TEXT:
fffff880`0363aa68 fffff800`032d4ca9 : 00000000`00000001 00000000`76f7ffca 00000000`00000000 00000000`00000001 : nt!KeBugCheckEx
fffff880`0363aa70 fffff800`032d4be0 : 00000000`000004dc fffffa80`07d088c0 00000000`037f6508 fffff800`000000ac :
nt!KiBugCheckDispatch+0x69
fffff880`0363abb0 00000000`76f7ffca : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 :
nt!KiSystemServiceExit+0x245
00000000`037f64e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76f7ffca
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiSystemServiceExit+245
fffff800`032d4be0 4883ec50 sub rsp,50h
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiSystemServiceExit+245
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9
FAILURE_BUCKET_ID: X64_0x1_SysCallNum_24_nt!KiSystemServiceExit+245
BUCKET_ID: X64_0x1_SysCallNum_24_nt!KiSystemServiceExit+245
Followup: MachineOwner
---------
<<
TortoiseProc.e is mentioned as the process, so is there something I can do?
---
Stefan
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Received on 2010-10-15 22:55:37 CEST