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Re: Odd error message on Vista install

From: Clemens Anhuth <clemens_at_froglogic.com>
Date: Mon, 25 May 2009 11:11:56 +0200

Ryan K wrote:

[...]
> Here is what I think is the relevant part of the log (where the
> install failed) with the full install log here
> http://tortoisesvn.googlegroups.com/web/log.txt?gsc=F3VI1gsAAAB8kMYBsdJYzjaelcZk4JJP
> :
>

This link shows a weird looking page in the browser, nothing I can
recognize as text.

> roperty(C): Time = 16:56:16
> Property(C): Date = 5/24/2009
> Property(C): MsiNetAssemblySupport = 2.0.50727.1434
> Property(C): MsiWin32AssemblySupport = 6.0.6001.18000
> Property(C): RedirectedDllSupport = 2
> Property(C): MsiRunningElevated = 1
> Property(C): Privileged = 1
> Property(C): USERNAME = ryan
> Property(C): COMPANYNAME = RyanKaskel.com
> Property(C): DATABASE = C:\Users\ryan\AppData\Local\Temp\2e546885.msi
> Property(C): OriginalDatabase = C:\Users\ryan\Firefox Downloads
> \TortoiseSVN-1.6.2.16344-win32-svn-1.6.2.msi
> Property(C): SOURCEDIR = C:\Users\ryan\Firefox Downloads\
> Property(C): VersionHandler = 4.00
> Property(C): UILevel = 5
> Property(C): ACTION = INSTALL
> Property(C): EXECUTEACTION = INSTALL
> Property(C): ROOTDRIVE = C:\
> Property(C): CostingComplete = 1
> Property(C): OutOfDiskSpace = 0
> Property(C): OutOfNoRbDiskSpace = 0
> Property(C): PrimaryVolumeSpaceAvailable = 0
> Property(C): PrimaryVolumeSpaceRequired = 0
> Property(C): PrimaryVolumeSpaceRemaining = 0
> Property(C): OKTODOWNGRADE = 1
> === Logging stopped: 5/24/2009 16:56:16 ===
> MSI (c) (0C:D0) [16:56:16:949]: Product: TortoiseSVN 1.6.2.16344 (32
> bit) -- Installation failed.
>
> MSI (c) (0C:D0) [16:56:16:950]: Windows Installer installed the
> product. Product Name: TortoiseSVN 1.6.2.16344 (32 bit). Product
> Version: 1.6.16344. Product Language: 1033. Installation success or
> error status: 1603.
>

This is mostly just a listing of the variables/properties of the installer.

For the "error status" though I found this (google: msi installer 1603):

http://support.microsoft.com/kb/834484

For the HRESULT code (0x8007371B) in your screenshot I found these:

http://blogs.msdn.com/astebner/archive/2004/11/10/255346.aspx#8327118
http://blogs.msdn.com/astebner/archive/2004/11/10/255346.aspx#8327554

Here "Component Based Servicing" is mentioned. Elsewhere there are
mentions of how to enable that, so you might have to do that before
getting the mentioned log file.

With the component GUID ({3c582984-7607-3e35-a337-d3d327097351}) I found
this:

http://www.vistaheads.com/forums/microsoft-public-windowsupdate/342498-error-code-800736b3.html

I don't know which CRT version TortoiseSVN requires, but maybe the
silent install of that is what fails.

Maybe it is worth a try to explicitly install the CRT package required
by TSVN.

With best regards

Clemens Anhuth

-- 
www.froglogic.com - Squish - Multi-Platform GUI Testing
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Received on 2009-05-25 11:13:48 CEST

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