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RE: Unix user finds interface counterintuitive

From: David Balažic <david.balazic_at_hermes-softlab.com>
Date: Thu, 7 May 2009 16:17:25 +0200

Having to copy back the data that is already there on your disc, without
any hint
about that, is non-intuitive.

Calling the user stupid does not change that fact.

I personally use gobs of software without reading the documentation.
Heck, most SW doesn't even have something that deserves the name
"documentation".

But calling users stupid is so cool, isn't it ?

David

> -----Original Message-----
> From: Bob Archer [mailto:Bob.Archer_at_infor.com]
> Sent: Thursday, May 07, 2009 3:45 PM
> To: users_at_tortoisesvn.tigris.org
> Subject: RE: Unix user finds interface counterintuitive
>
> > things up however is probably impossible for a
> non-technical user (who
> > doesnt read documentation)
>
> Well there is your problem right there. I don't understand
> why people expect to be able to use every application without
> even taking some time to read the most basic docs. When they
> can't figure it out in ten seconds it is "not intuitive". Please.
>
> There is a very simple way to do what you wanted to do. But,
> you didn't care to read the docs. BTW: 15 minutes is not a
> lot of time to set up source control and get it working. I
> just spent about 1 week of time on an installer problem and I
> have been working with InstallShield for years and have read
> the documentation many times.
>
> > While I don't expect to start using Tortoise anytime soon (I'm not a
> > windows user remember), I can imagine having to support
> someone using
> > it. I really do like your explorer integration. This note
> is merely to
> > help you make the user experience better.
>
> I'm sure the T-SVN developers will be glowing to hear your comments.
>
> BOb
>
> ------------------------------------------------------
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> &dsMessageId=2095237
>
> To unsubscribe from this discussion, e-mail:
> [users-unsubscribe_at_tortoisesvn.tigris.org].
>

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Received on 2009-05-07 16:20:47 CEST

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