Problems with deleting content from repository and Updates/Locks/Cleanup

I am the Point of Contact for TortoiseSVN problems in my group at my work
site. I have one group who is experiencing problems in two different areas.
Here is what I gathered from their descriptions of the problems.

The first problem they are having is that they have a section of code that
they do not want in the repository (the "bin" folder of a java program to be
exact). When they were handed the project, certain folders (classes, bin,
etc.) were already stored in the repository. They were able to remove all of
the folders except for bin from the repository. They say that they did a
"TortoiseSVN -> Delete" and committed the delete. They said that the committ
dialog box said that the delete had been successful. However, when they did
an Update. The bin folder was put back into their working copy by the
repository. Is there any way that this folder can be perminently removed
from the repository? What would cause this particular problem to happen?

The second issue stems from the combination of locks, updates and clean up.
They told me that sometimes when they update code, a message pops up saying
that the update failed because of a lock and that they need to do a clean
up. Then the clean up may fail, also because of a locked file. What is going
on here? How can this be fixed?

Any input, would be greatly appreciated.
Thanks,
Rae

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