[svn.haxx.se] · SVN Dev · SVN Users · SVN Org · TSVN Dev · TSVN Users · Subclipse Dev · Subclipse Users · this month's index

Re: Bug in TSVN 1.4.4 and 1.4.7 (same bug)

From: Stefan Küng <tortoisesvn_at_gmail.com>
Date: Thu, 14 Feb 2008 22:26:04 +0100

Schor, Robert H wrote:
> I had TortoiseSVN 1.4.4 installed on my PC, but hadn't used it much. I
> wanted to print out a set of Instructions, so I went to Help, clicked
> Print, and asked it to "Print the selected heading and all subtopics".
> I chose Adobe Acrobat (I have Version 8.0 Professional installed) so I
> could "view" and "print" as required. I expected Acrobat to think for a
> while, prompt me for a file name (to store the .PDF), then to generate
> the file, showing me its progress as it "printed" each page.
>
> What I saw was that after about a minute, I was prompted to name the
> .PDF file, then Acrobat started in. It worked for about 3-5 seconds on
> Page 1 (the Progress Bar moved about 80% across), then froze everything
> -- the mouse wouldn't move, Ctrl-Alt-Delete didn't work, no other keys
> worked, the only solution was to power off the PC and restart.
>
> This happened a second time, after a clean reboot. My system is a Dell
> PC, 3GB RAM, lots of free disk space, Windows XP SP2.
>
> Hoping this was a "fixed bug", I installed the latest version of
> TortoiseSVN (1.4.7, downloaded today) on another PC (similar
> configuration), and installed a fresh copy of Acrobat 8.0. Almost the
> same thing happened -- the only difference is the mouse cursor moved
> (but clicking didn't work, Ctrl-Alt-Del did nothing, other software
> concurrently running seemed "frozen").
>
> Note that in researching how to report this bug, I found the .PDF of the
> Help file on the Tigris Web site, so the effects of this bug, to me, are
> minimal. But why should TortoiseSVN "crash" Windows? Hardly seems like
> a useful "feature" ..

First of all, that's not a bug in TSVN but most likely in your pdf
printer. Here's why:
* the help file is a simple chm file (compressed html) and the help
viewer is the default help viewer of Windows itself
* a process running in user space (i.e., every application that's not a
service and not a driver) *can't* block the OS. It's simply not
possible. The only thing that *can* block the OS are drivers and under
special circumstances services.

Please report this bug to the guys who provide your pdf printer.

Stefan

-- 
        ___
   oo  // \\      "De Chelonian Mobile"
  (_,\/ \_/ \     TortoiseSVN
    \ \_/_\_/>    The coolest Interface to (Sub)Version Control
    /_/   \_\     http://tortoisesvn.net

Received on 2008-02-14 22:26:18 CET

This is an archived mail posted to the TortoiseSVN Users mailing list.