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Re: TortoiseSVN installing problem FAQ

From: Stefan Küng <tortoisesvn_at_gmail.com>
Date: Wed, 23 Jul 2008 19:15:22 +0200

Jack Repenning wrote:
> Roland,
>
> On Jul 23, 2008, at 8:09 AM, <Roland.Nilsson_at_swisscom.com
> <mailto:Roland.Nilsson_at_swisscom.com>> <Roland.Nilsson_at_swisscom.com
> <mailto:Roland.Nilsson_at_swisscom.com>> wrote:
>
>>
>> Hi,
>> I had the problem you describes in your FAQ
>>
>
> This is a great problem report, and I want to thank you for taking the
> time to resolve the problem and express the solution so clearly.
>
> None the less, the "feedback_at_tigris.org <mailto:feedback_at_tigris.org>"
> list unfortunately can't help you with this. The TortoiseSVN project,
> like all tigris.org projects, manages its own mail lists, downloads, and
> FAQs. Probably the best place to report t his would be
> dev_at_tortoisesvn.tigris.org <mailto:dev_at_tortoisesvn.tigris.org>. I've
> cc'ed that list in this message.
>
>
>> *The installer aborts with an error message*
>> /"The system can not open the device of file specified"/, followed
>> usually by/ "The installer has encountered an unexpected error
>> installing this package. This may indicate a problem with this
>> package. The error code is 2755"/.
>>
>> But for me none of the reasons you mention in the FAQ were the reason.
>> For me the problem was that the downloaded/
>> TortoiseSVN-1.5.0.13316-win32-svn-1.5.0.msi/ had the property "Encrypt
>> contents to secure data" set.
>>
>> This is found with right-clicking on the file -> Properties ->
>> Attributes -> Advanced ... -> Compress or Encrypt attributes
>>
>> After deactivating this property the installation was running with no
>> problems.
>>
>> If you can extend your FAQ with this possible reason maybe someone
>> will save some time :-)

I've updated the FAQ and added a link to an MS knowledge base article
mentioning the same problems.

Stefan

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Received on 2008-07-23 19:15:50 CEST

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