RE: [TSVN] RTFM questions on the list (Re: TortoiseSVN looses comments when commit fails.)

> However, because the 'users' list would be "new", there would be no
messages on it...which means people who look at the numbers will see
that 'dev' is the most active and join it instead of 'users' because
they figure they can get their question answered faster here than there.

[Stuart] The best time to plant a tree was 40 years ago. The second best
time to plant a tree is right now.

All mailing lists were new once, many of them thrive today. Rather than
second guessing how people will react, why not try it and see? I am
betting that this hypothesis is wrong, and, moreover, it would only ever
be a short term effect. User questions on the dev list would be gently
guided to the new user list, that might last perhaps a month or so. I
don't even see the need to seed the user list with questions, just make
a few weekly announcements that the new list exists and show that it has
value.

The potential benefits are huge. Developers will not be burdened with
standard user questions. Users won't get whiplash from overworked
developers being, er, "snappy" (other words come to mind.) Users will
step forward to answer other users, making them all better users.

I am curious, what is the cost of creating a user list? How does that
stack up to the potential benefits?

Cheers,
Stuart

Stuart Celarier | Corillian Corporation

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Received on Fri Oct 7 16:04:17 2005