Stefan Küng wrote:
> Thomas Hruska wrote:
>
>> I've always wondered if the installer could be used to indicate what
>> _type_ of user the person is:
>>
>> Are you a:
>>
>> * First time user of TortoiseSVN?
>> * New user of this version of TortoiseSVN?
>> * Advanced long-time user of TortoiseSVN?
>
>
> The problem with this is that every user will check the "Advanced"
> button. Why? Because:
> 1. No one admits that they're not experienced enough
> 2. They fear that certain features will be disabled if they click on
> "First time user"
> 3. Even if we clearly state what happens with the settings in the
> installer, they won't read it.
>
> Stefan
Actually, 80% of all first time users stick with the defaults and simply
assume that the developers know what is best for them. So, selecting
the first option as the default, first time users will simply blow
through that part of the installation by hitting "Next". Selecting
"first time user" can actually simplify the installation...skip straight
to the "I'm about to install these components" screen.
Also, the word "advanced" scares off a lot of people from ever exploring
specific features. Putting a button in a dialog that says "Advanced..."
causes 95% of all users to ignore it. Microsoft products have helped
form that mindset.
Very few people read anything in installers. They like to click things
and get to the "Finish" button as fast as possible. That means the
default path is chosen more often than not.
--
Thomas Hruska
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Received on Wed Oct 5 21:05:36 2005