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[Subclipse-users] Invisible replies

From: Elliotte Harold <elharo_at_metalab.unc.edu>
Date: 2006-05-08 17:05:16 CEST

I notice an earlier post of mine was actually replied to. However the
replies never got me because I was not subscribed to users@subclipse.org.

According to the web site, "Report your problem to
users@subclipse.tigris.org, describing the bug or feature request that
you were about to file. People there will ask you questions and help get
the bug report into a useful form, after verifying that a new issue is
appropriate." However this does not seem to be the case unless one
subscribes to users@subclipse.tigris.org. Users should not have to
subscribe to a mailing list in order to submit bugs.

I suggest that bugs should go into the issue tracker by default. Issue
trackers are designed to track bugs. Mailing lists aren't. If the bug
tracking system is too onerous to enable this, then perhaps it's time to
consider a better bug tracking system. Jira's quite nice.

However, if that's unacceptable then

1. The instructions on the web site should be changed so that it's
obvious you have to subscribe to the mailing list before reporting bugs.

and/or

2. The mailing list should set the reply-to header such that replies go
to the sender and not just the list.

-- 
´╗┐Elliotte Rusty Harold  elharo@metalab.unc.edu
XML in a Nutshell 3rd Edition Just Published!
http://www.cafeconleche.org/books/xian3/
http://www.amazon.com/exec/obidos/ISBN=0596007647/cafeaulaitA/ref=nosim
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Received on Mon May 8 17:06:52 2006

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